FreePrinter Program
FreePrinters General FAQ

Print Sample Request

Printing Questions

Supplies Questions

How does the Free Printer Program work?

The Free Printer Programs are structured as an equipment lease. Your monthly supplies payment will be used for the quarterly ink shipments. You will only pay for the supplies you will never pay for the printer or the on-site service.

Your will receive two agreements upon approval. The first agreement will cover the on-site service and monthly shipment of ink supplies. The second agreement will cover the lease payment of $99- $199. The two agreements work together to provide you the printer, the service and the ink supplies.

You will not pay any shipping charges on the printer or your monthly shipment of ink. You will only pay for the value of the ink supplies over the 24 month agreement.

How do I get started?

Simple, complete the easy on-line application. It only takes a couple of minutes to get a free printer.

Why is there a $50 documentation fee?

This is a small onetime fee to cover the application processing and setting up the quarterly shipments.This will be billed on your first month invoice.

How long do I participate in the program?

The program term is only 24 months. Upon the successful completion of the agreement the printer is yours to keep without further obligation. You may continue to purchase supplies at a discount or you can upgrade to the latest printer technology offered in the Free Printer Program and continue to be covered by the on-site service and support.  As long as you have the need to purchase supplies you should be using the latest in technology!  Why not, it's FREE!

Who is eligible to participate in the Free Printer program?

The Free Printer color printer program is available to businesses in the United States with two or more employees, who have acceptable credit as determined through the application process. Applicants will be notified of their status via e-mail approximately 72 hours after the application is submitted.

What does the program include?

You will receive a new printer with on-site service for the term of the agreement.

Can I return the printer?

We will make every effort to assist you in making the best decision for your business including providing print samples of your documents and discussing your printer needs and application. We have placed thousands of free printers in the channel and most of our new business comes from referrals. In most cases the printer far exceeds the expectations of our clients. However, because we structure the program as an equipment lease the printer cannot be returned.

Is there a 30 day trial available?

Because the program is structured as an equipment lease we do not have the ability to provide a 30 day trial period. We will make every effort to assist you in making the best decision for your business including providing print samples of your documents and discussing your printer needs and application. We have placed thousands of free printers in the channel and most of our new business comes from referrals. In most cases the printer far exceeds the expectations of our clients.

Will I receive a new printer once I am approved?

Yes, You will receive a brand new printer. We do not provide any used equipment.

What happens at the end of the program?

You can keep the printer at no additional costs if all monthly payments and all other amounts owed under the Free Printers Free Printer Agreement have been fully paid. We recommend that you upgrade to the latest in printer technology and continue to receive the support, service and discounted supplies.

What happens after my credit approval?

You'll be sent your agreements via e-mail for your signature. Please sign and return these documents via fax or overnight mail. Once we receive these back we will ship your new printer.

Can I obtain more than one printer under the program?

Of course you can, as long as you are credit approved. You can select up to ten printers using the application. See the application page for additional details.

What is needed to qualify for the Free Printer program?

For the programs requiring credit approval, the following information can be used as a guideline. Since the Free Printer program is structured as an equipment lease, an in depth review of the business credit history is required.

As a general guide line, businesses established for at least two years with good credit scores can qualify for the Free Printer program. In some instances we will require the owner’s personal social security number. When you submit your application please be sure to include your business Tax ID (EIN) and your banking information.

For most businesses we require a minimum Credit Bureau Rating of not less than 600 with no prior bankruptcy in the last seven years. Minimum time in business is six months and in most cases we require two years or more.

If you are a Real Estate professional you will need to fax a copy of your Real Estate License to 509-757-8726. We will need to verify a minimum time in business of two years and a credit bureau rating of not less than 620.

If your organization is classified as a non-profit, we require a minimum time in business of 5 years. We will also require a faxed copy of the articles of incorporation faxed to 509-757-8726.

    Print Sample Request

How can I get print samples sent to me?

Easy, send us an e-mail and attach any documents you would like to see samples of. If possible please send them in PDF format. If you just want to see some great print samples that we have we can do that also. Please include your return address and any special request to Sales@FreePrinters.com.

    Printing Questions

Do you offer an 11 X 17 printer in the program?

We currently do not offer an 11 X 17 printer in the program. This is being considered as an offering and may be added in the future.

 
    Supplies Questions

How do I get my monthly or quarterly shipment of supplies?

Each month you will be automatically shipped your box of solid ink. These will be shipped via ups ground with no shipping charge to you.

Are there other supplies I must use for the printer that aren't included?

Yes. The program does not include paper, transparencies or maintenance kits or other user replaceable maintenance items like photoconductors. The items can be purchased in our on-line store 24/7. Visit the Supplies store now.

What happens if I run out of ink during the month?

If you use all of the ink in your monthly shipment, you can purchase more supplies at FreePrinters.com on-line supplies store, at a up to a 30% savings! Just to go to the supplies store and start saving now. Or call us toll free at (877) 437-3377.

Is this Genuine ink?

FreePrinters.com uses Genuine Lexmark ink / toner and Media Sciences compatible ink /toner Media Sciences warrants that its solid ink sticks and color toner cartridges are suitable for use in the intended models of color workgroup printers and are free of defects which could cause damage to these printers. Should it be shown that a printer is damaged due to the use of Media Sciences products; Media Sciences will pay reasonable and customary charges for the repair of the printer.

Use of Media Sciences products does not void your Warranty. End users are often told by the manufacturer’s technicians and salespeople that the use of third party supplies will "void the warranty" or violate the terms of a "Service Contract." This is not true and may be a violation of Federal Trade Laws if enforced by the printer manufacturer.

Tektronix third party supplies warranty statement
Tektronix printer owners are free to use non-Tektronix brand consumables in their Tektronix printers without violating the Tektronix printer warranty or service contract.

If you have questions regarding warranty rights or issues, you can contact us directly at 888-376-8348.

How do non-profits receive an additional discount on ink?

If your organization is based in the U.S. and has non-profit 501(c) status, as approved and authorized by the Internal Revenue Service (IRS), you can receive an additional 5% discount on your Phaser® printer supplies.

Our company has a history of supporting worthwhile causes, and we are happy to extend a discount to organizations which serve useful purposes in our society.

For complete information, please visit our non-profit discount page.

 

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What our clients are saying

Thank You, Thank You for our wonderful new printer!! Being able to print high-quality color has made our marketing so much easier, and saved us over a thousand dollars in printing costs already. We love being able to punch up our brochures, postcards, newsletters, letterhead, flyers, & posters with color. I"m happy to tell business associates about our printing secret: FreePrinters.com

Let"s Make Music www.LetsMakeMusic.net

" The entire experience with the Free Printer has been great! It's made a great printer very affordable for our small, growing, non-profit. We're now able to produce many of our broachers and mailings in-house - this has saved us countless dollars! In addition we love the information and support provided - what can we say about that? Invaluable!"
Angel Island Association
www.angelisland.org

"The Free Color Printer Program has been fantastic for me and my business. I operate a portrait photography studio and I immediately started using the printer this spring to make Graduation Open House cards for High School seniors. I had used an inkjet printer for this before, however the quality of the photo and the speed of printing is light years faster with the Phaser 8400. I can't wait to use this printer for all my other printing needs where I had taken jobs to a local printer."

Mike Oldenburg
Oldenburg Photography
1740 Mineral Springs Parkway
Owatonna, MN 55060
(507)455-0959
www.oldenburgphotography.com

"PS: Please feel free to have people contact me if they are looking for a reference for this printer program."

 
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Xerox®, Phaser®, Colorstix®, 8200™, 8200/B™, 8200/DP™, 8400™, 8400/B™ and 8400/DP™ are trademarks of Xerox Corporation. Lexmark® and C912™ are trademarks of Lexmark International. FreePrinters.com is an authorized reseller of Lexmark International. Media Sciences, Inc., Cadapult Graphic Systems, Inc. and Freeprinters.com are not in any way affiliated with Xerox Corporation, nor does Xerox Corporation endorse any product or service of Media Science, Inc., Cadapult Graphic Systems, Inc., or FreePrinters.com, Inc.