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How does
the Free Printer Program work?
The Free Printer Programs are structured as an equipment lease. Your monthly supplies
payment will be used for the quarterly ink shipments. You will only pay for the supplies
you will never pay for the printer or the on-site service.
Your will receive two agreements upon
approval. The first agreement will cover the on-site service and monthly shipment of ink
supplies. The second agreement will cover the lease payment of $99- $199. The two agreements
work together to provide you the printer, the service and the ink supplies.
You will not pay any shipping charges on
the printer or your monthly shipment of ink. You will only pay for the value of the ink
supplies over the 24 month agreement.
How
do I get started?
Simple,
complete the easy on-line application. It only takes a couple
of minutes
to get a free printer.
Why
is there a $50 documentation fee?
This is a small onetime fee to cover
the application processing and setting up the quarterly shipments.This will be billed on
your first month invoice.
How
long do I participate in the program?
The program
term is only 24 months. Upon
the successful completion of the agreement the printer is
yours to keep without further obligation. You may continue
to purchase supplies at a discount or you can upgrade to the
latest printer technology offered in the Free Printer Program
and continue to be covered by the on-site service and support. As
long as you have the need to purchase supplies you should
be using the latest in technology! Why not, it's FREE!
Who
is eligible to participate in the Free Printer program?
The Free
Printer color printer program is available to businesses
in the United States with two or more employees, who have
acceptable credit as determined through the application process.
Applicants will be notified of their status via e-mail approximately
72 hours after the application is submitted.
What
does the program include?
You will
receive a new printer with on-site service for the term of
the agreement.
Can
I return the printer?
We will
make every effort to assist you in making the best decision
for your business including providing print samples of your
documents and discussing your printer needs and application.
We have placed thousands of free printers in the channel
and most of our new business comes from referrals. In most
cases the printer far exceeds the expectations of our clients.
However, because we structure the program as an equipment
lease the printer cannot be returned.
Is there
a 30 day trial available?
Because
the program is structured as an equipment lease we do not
have the ability to provide a 30 day trial period. We will
make every effort to assist you in making the best decision
for your business including providing print samples of your
documents and discussing your printer needs and application.
We have placed thousands of free printers in the channel
and most of our new business comes from referrals. In most
cases the printer far exceeds the expectations of our clients.
Will
I receive a new printer once I am approved?
Yes, You
will receive a brand new printer. We do not provide any used
equipment.
What
happens at the end of the program?
You can
keep the printer at no additional costs if all monthly payments
and all other amounts owed under the Free Printers Free
Printer Agreement have been fully paid. We recommend that
you upgrade to the latest in printer technology and continue
to receive the support, service and discounted supplies.
What
happens after my credit approval?
You'll
be sent your agreements via e-mail for your signature. Please
sign and return these documents via fax or overnight mail.
Once we receive these back we will ship your new printer.
Can
I obtain more than one printer under the program?
Of course
you can, as long as you are credit approved. You can select
up to ten printers using the application. See the application
page for additional details.
What
is needed to qualify for the Free Printer program?
For the programs requiring credit
approval, the following information can be used as a guideline.
Since the Free Printer program is structured as an equipment
lease, an in depth review of the business credit history
is required.
As a
general guide line, businesses established for at least
two years with good credit scores can qualify for the Free
Printer program. In some instances we will require the
owner’s
personal social security number. When you submit your application
please be sure to include your business Tax ID (EIN) and
your banking information.
For most businesses we require a
minimum Credit Bureau Rating of not less than 600 with
no prior bankruptcy in the last seven years. Minimum time
in business is six months and in most cases we require two
years or more.
If you are a Real Estate professional you
will need to fax a copy of your Real Estate License to
509-757-8726. We will need to verify a minimum time in business
of two years and a credit bureau rating of not less than
620.
If your organization is classified as a non-profit, we
require a minimum time in business of 5 years. We will
also require a faxed copy of the articles of incorporation
faxed to 509-757-8726.
How
can I get print samples sent to me?
Easy, send
us an e-mail and attach any documents you would like to see
samples of. If possible please send them in PDF format. If
you just want to see some great print samples that we have
we can do that also. Please include your return address and
any special request to Sales@FreePrinters.com.
Do you
offer an 11 X 17 printer in the program?
We currently do not offer an 11 X 17
printer in the program. This is being considered as an offering and may be added in the future.
How
do I get my monthly or quarterly shipment of supplies?
Each month
you will be automatically shipped your box of solid ink.
These will be shipped via ups ground with no shipping
charge to you.
Are
there other supplies I must use for the printer that aren't
included?
Yes. The program does not include paper, transparencies or
maintenance kits or other user replaceable maintenance items
like photoconductors. The items can be purchased in our on-line
store 24/7. Visit the Supplies store now.
What
happens if I run out of ink during the month?
If you
use all of the ink in your monthly shipment, you can purchase
more supplies at FreePrinters.com
on-line supplies store, at a up to a 30% savings! Just to
go to the supplies store and
start saving now. Or call us toll free at (877) 437-3377.
Is this
Genuine ink?
FreePrinters.com
uses Genuine Lexmark ink / toner and Media Sciences compatible
ink /toner Media Sciences warrants that its solid ink sticks
and color toner cartridges are suitable for use in the intended
models of color workgroup printers and are free of defects
which could cause damage to these printers. Should it be
shown that a printer is damaged due to the use of Media Sciences
products; Media Sciences will pay reasonable and customary
charges for the repair of the printer.
Use of Media Sciences products does not void your Warranty. End users are
often told by the manufacturer’s technicians and salespeople that the use
of third party supplies will "void the warranty" or violate the terms of
a "Service Contract." This is not true and may be a violation of Federal
Trade Laws if enforced by the printer manufacturer.
Tektronix third party supplies warranty statement
Tektronix printer owners are free to use non-Tektronix brand consumables
in their Tektronix printers without violating the Tektronix printer warranty
or service contract.
If you have questions regarding warranty rights or issues, you can contact
us directly at 888-376-8348.
How
do non-profits receive an additional discount on ink?
If your
organization is based in the U.S. and has non-profit 501(c)
status, as approved and authorized by the Internal Revenue
Service (IRS), you can receive an additional 5% discount
on your Phaser® printer supplies.
Our company has a history of supporting worthwhile causes, and we are happy
to extend a discount to organizations which serve useful purposes in our
society.
For complete information, please visit our non-profit
discount page.
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